Privacy Policy

Silkthread Game Development Studio

Via del Corso 303, 00186 Roma, Italy

Last updated: November 28, 2025

Our Commitment to Your Privacy

At Silkthread, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit our website or interact with our services.

We believe in transparency about our data practices and your rights. This policy outlines what information we gather, why we need it, and how you can control your data.

Information We Collect

Personal Information You Provide

When you contact us through our website, we collect:

  • Name: To address you properly in our communications
  • Email Address: To respond to your inquiries and maintain correspondence
  • Message Content: To understand your project needs and questions
  • Subject (if provided): To categorize and prioritize your inquiry

Automatically Collected Information

When you visit our website, we automatically collect certain technical information:

  • Browser Type and Version: To ensure our website displays correctly
  • Device Information: To optimize your browsing experience
  • IP Address: For security purposes and geographic analysis
  • Pages Visited: To understand which content interests our visitors
  • Time and Date of Visit: To analyze usage patterns
  • Referring Website: To understand how visitors find us

Cookie Information

We use cookies and similar technologies to enhance your experience. For detailed information about our cookie usage, please see our Cookie Policy.

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Help us understand user behavior (with your consent)
  • Marketing Cookies: Used for advertising purposes (with your consent)

How We Use Your Information

Communication and Service Delivery

We use your contact information to respond to your inquiries, discuss potential projects, provide information about our services, and maintain ongoing communication about your development needs.

Website Improvement

Analytics data helps us understand how visitors use our website, which pages are most valuable, and where we can improve the user experience. This allows us to make informed decisions about content and functionality.

Marketing and Outreach

With your consent, we may use your information to send relevant updates about our services, game development insights, and community-building approaches that might interest you. You can opt out at any time.

Legal Compliance

We process data as necessary to comply with legal obligations, protect our rights and interests, prevent fraud, and ensure security across our website and services.

Legal Basis for Processing

Under GDPR and applicable data protection laws, we process your data based on:

  • Consent: When you opt in to cookies or marketing communications
  • Legitimate Interest: For website analytics and security
  • Contractual Necessity: To respond to your inquiries and provide requested services
  • Legal Obligation: When required by law

How We Share Your Information

We do not sell your personal information. We may share your data only in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist with website hosting, email communication, analytics, and other operational needs. These providers are contractually obligated to protect your data and use it only for specified purposes.

Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, which will be required to honor this Privacy Policy.

How We Protect Your Data

Encryption

All data transmitted between your browser and our servers is encrypted using industry-standard SSL/TLS protocols.

Access Controls

We implement strict access controls to ensure only authorized personnel can access personal information.

Regular Monitoring

We continuously monitor our systems for vulnerabilities and potential security threats.

Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law.

Breach Notification

In the unlikely event of a data breach that affects your personal information, we will notify you and relevant authorities in accordance with applicable data protection laws.

Your Privacy Rights

Under GDPR and other data protection laws, you have the following rights regarding your personal data:

Right to Access

You can request a copy of the personal data we hold about you, including information about how we process it.

Right to Rectification

You can request that we correct any inaccurate or incomplete personal information we have about you.

Right to Erasure

You can request that we delete your personal data in certain circumstances, such as when it's no longer necessary for the purposes we collected it.

Right to Data Portability

You can request to receive your personal data in a structured, commonly used, and machine-readable format for transfer to another service provider.

Right to Object

You can object to our processing of your personal data for direct marketing purposes or when we rely on legitimate interests as our legal basis.

Right to Restrict Processing

You can request that we limit how we use your personal data in certain circumstances, such as when you contest the accuracy of the data.

Right to Withdraw Consent

When we process your data based on consent, you can withdraw that consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

How to Exercise Your Rights

To exercise any of these rights, please contact us using the information on our Contact page. We will respond to your request within one month, as required by law.

You also have the right to lodge a complaint with your local data protection authority if you believe we have not handled your data properly.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

  • Avoid filling out contact forms, account registrations, or any data-submitting features
  • Disable cookies through your browser settings (see our Cookie Policy for more details)
  • Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.

Please note that if you delete your data or refuse to provide certain information, some website features may not be available to you.

Children's Privacy

Our website and services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16.

If we become aware that we have collected personal data from a child under 16 without parental consent, we will take steps to delete that information as quickly as possible. If you believe we may have collected information from a child, please contact us immediately.

International Data Transfers

While we are based in Italy, some of our service providers may be located in other countries. When we transfer your personal data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place to protect your information.

These safeguards may include standard contractual clauses approved by the European Commission, adequacy decisions, or other mechanisms recognized under applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last updated" date at the top of this policy.

If we make significant changes that affect your rights, we will provide prominent notice on our website or contact you directly if we have your contact information. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.